How to Replace the Active USB Cable

The article will explain how to replace an Active USB cable from the SS20.

Require Tools:

#2 Phippe-screwdriver
Wire Cutters
Zip Ties


Make sure to power down the system and ground yourself before proceeding.

  1. Locate the sensor in the booth requiring the active USB cable extension replacement. 
    1. Hang the alignment board in the booth. 1 – 10 facing the monitor and 11 – 20 facing the back. The number on the alignment board corresponds to the sensor’s position. 
  2. Unscrew the sensors and secure the sensor to the tower with one screw-like image below.  
  3. Repeat to all sensors above the repair site for easy access to routing cables. 
  4. Unplug the defective Active USB cable from the sensor.
    1. Route the cable upward and remove any zip tie until you reach the computer. Remember where you cut them because you must secure the cable back with zip ties.
  5. Unplug the Active USB cable from the computer.
  6. Plug the new Active USB cable into the computer and route it down the tower. 
    1. Mark the cables with their corresponding position on the scanner. 
  7. Plug the Active USB cable into the sensor. 
    1. Repeat steps 2 -7 if needed for other active USB cable replacement. 
  8. Power on the computer  
  9. Check the device manager for 20 Orbbec sensor  
  10. Warp the extra wire around the socket and zip-tie the cable to the zip-tie holder. (Make sure not to overtighten the zip tie) 
  11. Screw all sensors back into the tower. 
  12. Align the scanner.